Support & Compliance Center

Help & Knowledge Desk

Find answers to common platform questions or exercise your legal rights under the Digital Personal Data Protection Act, 2023.

Frequently Asked Questions

Platform operations, assessments, and governance.

We use structured audio scenarios where candidates respond to simulated customer inquiries. Senior evaluators grade active listening, vocabulary clarity, tone neutralization, and problem resolution against standardized benchmark rubrics.
Section 12, DPDP Act 2023

Right to Erasure / Data Deletion Request

As a candidate or employer representative, you possess the statutory right to request complete erasure of your personal credentials, resume files, and activity logs. Requests are processed within our 30-day statutory SLA.